Singapore
- Fonder Overview
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1. What is Fonder Doing? -
2. Wholesale Purchase on Fonder -
3. Retailing Purchase on Fonder -
4. Door-To-Door international logistics -
5. What is payment protection and FonderPay? -
6. What should i do if i cannot find my item on Fonder? -
7. Place an order workflow
- Satisfaction Guarantee
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1. What is Fonder's Satisfaction Guarantee? -
2. Under what condition should I file a dispute? -
3. How does our Satisfaction Guarantee work for you?
- Payment
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1. Payment Protection: FonderPay -
2. Payment Method -
3. TT Payment -
4. How do I make payment with TT payment(Bank Transfer)?
- Shipping & Delivery
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1. Shipping Countries -
2. Shipping Method -
3. Shipping Cost -
4. Total Shipping Time -
5. Tracking Package -
6. Extending Processing Time -
7. How to confirm delivery?
- Customs and tax
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1. About Customs and tax -
2. Who is responsible for the customs clearance and tax incurred? -
3. Who collect the customs duties,taxes or other customs charges. -
4. Summary of Basic customs rules By country
Shipping & Delivery
6. Extending Processing Time
The supplier declears the item processing time based on their experience. It also means that your merchandise must be shipped out within this period of time, otherwise the Fonder system will consider the order is failed and automatically cancel it and refund you.
Only the buyer can extend the processing time.
In some cases the supplier may ask buyer to extend the processing time if they really need more time to ship the order.