Singapore
- Fonder Overview
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1. What is Fonder Doing? -
2. Wholesale Purchase on Fonder -
3. Retailing Purchase on Fonder -
4. Door-To-Door international logistics -
5. What is payment protection and FonderPay? -
6. What should i do if i cannot find my item on Fonder? -
7. Place an order workflow
- Satisfaction Guarantee
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1. What is Fonder's Satisfaction Guarantee? -
2. Under what condition should I file a dispute? -
3. How does our Satisfaction Guarantee work for you?
- Payment
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1. Payment Protection: FonderPay -
2. Payment Method -
3. TT Payment -
4. How do I make payment with TT payment(Bank Transfer)?
- Shipping & Delivery
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1. Shipping Countries -
2. Shipping Method -
3. Shipping Cost -
4. Total Shipping Time -
5. Tracking Package -
6. Extending Processing Time -
7. How to confirm delivery?
- Customs and tax
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1. About Customs and tax -
2. Who is responsible for the customs clearance and tax incurred? -
3. Who collect the customs duties,taxes or other customs charges. -
4. Summary of Basic customs rules By country
Feedback
6. Feedback removal policy
If buyer/supplier report feedback abuse within 28 days of feedback activation, the feedback will be removed in the following instances:
1. The feedback is unrelated to the transaction
2. Uses improper language, or disclose the personal information
3. The feedback is left on purpose by competitors
4. Use of negative feedback to get the extra benefits
5. Others (Should provide the evidence to prove it)